Frequently Asked Questions
Everything you need to know about bringing Vesta Home into your space.
What is the average shipping time for furniture orders?
Standard furniture delivery typically takes 7-14 business days. Custom-made or upholstered pieces may require 4-6 weeks for production and delivery.
Do you offer white-glove delivery and assembly?
Yes, we offer premium white-glove service for large furniture items, which includes room-of-choice delivery, full assembly, and removal of all packaging materials.
What is your return policy for home decor items?
We accept returns on most decor items within 30 days of delivery, provided they are in their original packaging and unused condition. Please note that shipping fees are non-refundable.
Are your wood products sustainably sourced?
At Vesta Home, we prioritize sustainability. Over 80% of our wooden furniture is crafted from FSC-certified timber or reclaimed wood sources to ensure environmental responsibility.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number. You can also monitor your delivery progress by logging into your Vesta Home account and visiting the 'Order History' section.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible financing options through Affirm for larger purchases.